Cancellation Policy
We appreciate your commitment to prioritizing your well-being through our muscle-therapy sessions.
We understand that unforeseen circumstances may arise, and plans may need to be adjusted. To ensure transparency and fairness, we have established the following cancellation policy:
We understand that unforeseen circumstances may arise, and plans may need to be adjusted. To ensure transparency and fairness, we have established the following cancellation policy:
1. Same-Day Cancellations:
- In the event that you need to cancel your muscle-therapy session on the scheduled day, a minimum cancellation fee of Rs 80 will be applicable.
- The remaining session amount will be refunded to you in the form of wallet balance credit, allowing you to enjoy our rejuvenating services in the future.
2. No Cancellation - No Refund:
- If you choose not to cancel your appointment but do not avail yourself of the scheduled muscle-therapy session, no refund will be initiated.
- We encourage you to communicate any changes in your schedule promptly to ensure an optimal experience for you and to allow us to accommodate other clients.
3. Pre-scheduled Cancellations:
- If you decide to cancel your muscle-therapy session on any day before the scheduled date, no cancellation fee will be charged.
- We understand that plans can change, and we appreciate your consideration in notifying us in advance.
How to Cancel:
- To cancel a muscle-therapy session, please go to the "book session" screen and press "Cancel" button visible under "Your Upcoming Bookings" section.
We value your commitment to your well-being and appreciate your cooperation with our cancellation policy.
If you have any questions or concerns, please feel free to reach out to our customer support team at collaboration@rolf.fit.
Thank you for choosing rolf.fit.
Best Regards,
rolf.fit Team
If you have any questions or concerns, please feel free to reach out to our customer support team at collaboration@rolf.fit.
Thank you for choosing rolf.fit.
Best Regards,
rolf.fit Team